Santander is a leading financial services company in Argentina with 3.7 million clients, USD$11.6 billion in assets under management and 8,200 staff. Its impressive size requires a large workforce to effectively provide all the services that their clients expect. But after recruitment, it was taking six weeks to onboard new starters. Inefficient for everyone, Santander knew they needed to speed up the process. How did they do it? They employed a new kind of worker – a Blue Prism digital worker.

Watch this video to hear from Santander, one of our Customer Excellence Award 2021 winners. Watch now!