Roads, housing, education, social care, and waste management are all managed by Norfolk County Council, a top-tier local government authority operating across multiple silos. When they wanted to use automation to help save money and increase efficiency, and ultimately return money to citizens, they turned to Blue Prism. Now, the team is celebrating ground-breaking automation success, winning the Best Newcomer in EMEA in the Blue Prism Customer Excellence Awards.

Watch this video to hear from Norfolk City Council, one of our Customer Excellence Award 2021 winners. Watch now!