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Contact Center Calculator
Assess the potential impact of transformation on your call center with contact center automation.
Step 1 of 6
How large is your contact center?
Small (< 250 agents)
Medium (250 - 1,000 agents)
Large (> 1,000 agents)
Step 2 of 6
On average, how many calls are made each day in your contact center?
< 10,000
10,000 - 50,000
50,001 - 100,000
> 100,000
Step 3 of 6
On average, how many applications do agents need to access each day?
< 5
5 - 10
11 - 20
> 20
Step 4 of 6
What operational KPIs are you looking to improve in your contact center?
Select all that apply
Reduce call handling time
Improve agent experience
Increase containment/deflection
Reduce attrition
Step 5 of 6
What are the main goals?
Select all that apply
Reduce cost
Increase customer satisfaction
Manage growth
Increase revenue per customer
Step 6 of 6
Finally, some more details
Select
- EUR
- GBP
- JPY
- USD
Please fill out the form to see how much you can save
Your potential efficiency savings:
You could save
per year
Hours returned to business
You could increase capacity by
calls
per day