Car insurance works much the same way from one country to the next, but the way premiums are calculated varies. For a large insurer operating in the Slovak Republic, accessing drivers’ accident records wasn’t feasible as there was no centralized database. But without this information, the insurer was unable to accurately calculate premiums.

Read the story to learn how the insurance company used intelligent automation to quickly access driver records to determine an accurate rate—saving the company money and increasing customer satisfaction.